Metro Lex News

Nicholasville Utilities has introduced a new outage reporting system and map, designed to enhance communication with its customers. The new tool aims to streamline the process of reporting outages and provide real-time updates on restoration efforts.

According to the announcement, "The outage map is available on our website and will be updated every 15 minutes with current information." This feature is expected to offer users an up-to-date view of ongoing issues in their area.

In addition, the system allows customers to report outages directly through the platform. Nicholasville Utilities emphasized that this capability will improve response times and aid in quicker resolution of service interruptions.

The utility company expressed its commitment to maintaining reliable service for its customers. "We understand how important it is for our community to have access to dependable utilities," stated Nicholasville Utilities. The introduction of this system marks a step forward in achieving that goal.

Customers are encouraged to visit the Nicholasville Utilities website for more information about using the new tools. The company assures users that they are working diligently to ensure smooth operation and accessibility of these services.